ORDERS & SHIPPING

All pieces are made-to-order and take 5-10 business days to complete. This does not include shipping time. Due to the one-of-a-kind nature of our materials slight variations are expected.

If you need to cancel or change your order, please notify shop@sherryjmann.com immediately and we will do our best to accommodate. Kindly note that once you receive a shipment confirmation email with tracking information, we may not be able to change your order. We can amend the address as long as the package has not left our facility, but unfortunately, we cannot reroute a package once it has shipped.

Once your order has shipped, you will receive a confirmation email that includes a tracking number.  

If your order consists of a preorder item, it may take longer than usual to ship. Make sure to check the dates indicated on the product page.

We cannot be held responsible for any packages that are marked as delivered by the shipping carrier.

Shipping fees: 

Domestic 

Standard shipping, 3 to 4 business days $10

Express shipping, 1 to 2 business days $25 

International  

Individually calculated based on location.

International customers are responsible for paying all duties and taxes on order. These fees vary from country to country. 

Sherryjmann.com does not calculate duties and taxes for individual countries. For more information, please contact your local customs office. 

If your item arrives in your country and you refuse to pay the duties and taxes to receive your product, your product will be abandoned and you will not receive your money back. 

Please note all prices are listed in us dollars, and charged to your credit card in us dollars. The bank that has issued your credit card determines the exact exchange rate that you will be charged.